Freitag, 18. April 2014

I've been on Ebay since the early days

Some of you might make light of the Open Letter but there is no denying that the changes Ebay has made are not in the best interests of most small time sellers. For those of you with big operations - it's a part of doing business - for we small time sellers - it's a much bigger deal.

I've been on Ebay since the early days. I stopped selling all together for 3 years until those garage sale items started to pile up so I gave it a shot again. I'm maintaining my own but Ebay will never be the power seller that it once was. Instead of sellers bullying buyers - you now have buyers bullying sellers with Ebay having their backs.

Stop and look at even the boards - we have lost so many valuable contributors in just the last 3 years. They have up and left taking their business elsewhere. Instead of culling the good sellers, use them to attract new buyers. Advertisement for Ebay is null.

Ebay will survive but has essentially died already. It is no longer known as the largest and best auction site on the net. It use to be that if you needed something - you'd look for it on Ebay. Now with the way search is going - people google it instead - sometimes they find it on Ebay - alot of times they don't or choose other venues to purchase from.

When most buyers need something - they want to walk into a store - buy it and leave. Stores offer coupons and discounts to have them browse and hopefully the buyer will find something else to buy but which they didn't need. A buyer coming to Ebay - can not find the item they want due to Cassini - they have to spend time wading through pages of everything but what they are looking for. If they do happen to find it finally, they've spent so much time that they don't bother to look at anything else. I am that buyer! I use to buy everything on Ebay - now I don't have the patience to be mucking around with listings that have nothing to do with my search.

The one buyer draw - Ebay Bucks has now also taken a hit - leaving buyers without much incentive to buy here. It's the same with stores and their small print restrictions on coupons. That's why Macys and Bonton in my area are not my go to stores - they have more coupon restrictions than JCP. They've lost lots of business due to customer frustration with these restrictions.

Ebay has it all **bleep** backwards. They are losing more buyers due to failed international sales and drop shippers than they are to the small time mom and pop shops who have an interest in succeeding by providing great customer service.

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