not a problem at all. This can happen, I will immediately initiate a cancellation at the resolution center, clicking on "buyer changed mind". I also refund the whole amount via PayPal.
I just discovered that all 4 cancellations are hold against my performance rating under "Canceled transactions (out of stock or sold to someone else)".
What happen if the buyer neglect to accept the cancellation (he already received the refund...)?
Is there a better way, maybe let a buyer cancel a transaction?
Thank you for your help - walter.The only way a transaction can be canceled is by the seller sending the buyer a request to cancel. Canceled transactions where the buyer asked that the transaction be canceled should not count against the seller as long as the seller notes on the request that the buyer requested to cancel. But....I also have a defect where the buyer asked to cancel and it is counted against me. I don't know...... seems unfair to me.
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