didn't show up in THREE previous generations of the reports which I D/L and hold onto for comparisons...we all know the data they are pushing out is garbage anyway.
We have a 1 Day Handling Policy.
Actually, EBAY "Site Programming" should take the tracking data they ALREADY HAVE and "see" if the item has been delivered or is out for delivery BEFORE the buyer INR case is allowed to be opened.
If it says delivered no case is opened. If it says out for delivery no case is opened.
They ALREADY have the programming APIs from the various carriers they have us use to program it and they have the data.
This is NOT rocket science...they're just too darn lazy to program it.
I'm calling them tomorrow for four defects similar to the OPs. To have to go through that rigamarole and hope that you get a CS who won't just blow you off is outlandish. And the fact that ebay sets it up so that by asking "where is my item" a case is automatically and unintentionally opened makes the whole situation even more offensive. And as usual, I think their motive is deliberately and primarily aimed at the TRS program
Seems to me it would just be easier and more honest to simply end the TRS program instead of inventing more and more convoluted and Machiavellian methods of frustrating small sellers.
Keine Kommentare:
Kommentar veröffentlichen