The buyer who bought the RAM claims one of the modules are not working correctly. I offered to refund upon verification of the RAM once returned making sure it was actually the ones I shipped but everytime I asked for tracking information, he or she seems to ignore it.
Buyer: hi, the module is on it's way back to you. please refund. Thank You!
Me: Hello, Is there any tracking information? I will refund upon arrival of the item.
Buyer: Hi, were you able to test the module and issue a refund? Thanks.
Me: I have not received the modules yet. Was there any tracking information?
Buyer: HI, You should have received the bad module by now, please issue a refund. Thank You.
This conversation was made via eBay messages, not in the resolution center but I'm beginning to want it to be there instead.
There is no option to "Resolve A Problem" when selecting the More Actions tab on my sold item so I cannot do that.
The buyer has never opened a case either.
Sale date was 3/29, Buyer received item on 4/2 and as of today, I have no received the item back as the buyer states.
So what can I do besides "wait" for the RAM?
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