Mittwoch, 30. April 2014

I've been trying to report 2 sellers for bad practices

but, Ebay's "Report Item" link leads to a dead-end where you get close to the problem, but can NOT express it precisely enough to expect that it will be understood.

#1: A van listing which states that it is "extended" -- length is at least as important as brand, when selecting a van. I could almost tell from the quarter view photos that the van is NOT extended. I contacted the seller, who directed me to more photos on his own web site. I confirmed my suspiction, and politely notified the seller that the van is not extended, and that he'll be in for unpleasantness once the van sells. 2 days later, the incorrect description remains, and people are bidding on the van. In trying to report this, the closest I could get was Listing Practices>Vehicle Misrepresentation>Vehicle Misrepresentation -- which has an Info item that says "The listing misrepresents the vehicle's title or vehicle identification number (VIN), or it doesn't include a VIN." ... which does not apply.

#2: A van listing on which I placed an initial bid. The seller has contacted me directly by email -- which also contains my phone number and city -- stating "Please feel free to give me a call if you are interested in purchasing this vehicle or if you have anymore questions" ... and provides full contact information. This is creepy, and appears to be an attempt at avoiding Ebay fees. Yet, when I try to report it, I get to Listing Practices>Avoiding Ebay Fees... and none of the selections that follow apply.

What's wrong with this picture? Why does Ebay NOT want to know about these problems?If a seller describes an item it is not ebays business to tell them it isn't what they describe it as.  If they're selling a car and advertising a truck it's up to the potential bidder to clarify as to what they might be bidding on.

There is nothing more irritating to a seller than someone jumping on the bandwagon and telling the seller what they have listed is wrong~~it's something else when it is in fact listed correctly.  Ebay is not going to pull the listing because you think it's incorrect.  If you aren't going to bid on it don't worry about it.

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