USPS changed its process with long narrow packages which a mailing tube is

 Effective at the end of Feb, 2013, USPS no longer required long narrow packages be scanned as processed on packages that can not be placed down a belt and machine read The USPS processing now is a USPS employee has to hand deliver ther package to the proper area for shipment to the destination USPS faciility. Here is where the problem occurs - far to many USPS employees simply set the carton aside and not deliver the shipment to the location designated for further shipment. Unless another USPS employee takes on the responsibility of doing the required process if they find the shipment, the shipmen sits at the origin USPS Sort Center.

This is a fact and not fiction. In March,2013 we had to open 80 complaints out of 100 shipments with USPS concerning lightweight FC shipments. The packages were 30-72 inches long, 5-6 inches wide and 2" deep. We complained and complained to the 1-800-ASK USPS number and also the USPS Office of Consumer Affairs. Then a USPS employee did us a favor, they scanned 15 shipments on the same day - 15 shipments that were sent to the sort center 15 days prior.

Getting no resolution from USPS we then contacted one of our states US Senators. The Senator's office contacted USPS in Washington. Suddenly we received a e-mail fro USPS that they had investigated and found all of our shipments were not be handled in accordance to the type of shipment involved and in fact were not be handled or treated as any USPS service - they more or less admitted to lazy employees and lax supervision of overseeing USPS employees in the performance of their tasks as the reason.

We contacted eBay about the issue since we at that point in time that eBay would have some influence with USPS. E-bay more or less flipped the bird at us by telling us it was our problem. We were even told to use Fed-EX and UPS rather than USPS since USPS was a joke. I asked why eBay has the statement on all eBay generated shipping labels - "the perferred shipping service on"" and then the eBay logo. We nad all the documentation and offered to send to eBay. Even though we had proof of this being an extreme situation outside of our control, eBay refused to even consider. The result was we lost our TRS for over one year due to the low DSR shipping time ratings we
muchmerch wrote:
I send some items in cardboard tubes and I seem to run into problems with these types of packages getting to their destination on time or at all...not often, but moreso than other packaging types...have one now that was supposed to go to CA but is now in AK!

Anyone else use these tubes for posters or prints or whatever and having the same problems?