ask her send you a return label by email (she can save a shipping label as a .pdf file that you can print). If you are paying postage, mail it back according to the seller's directions as long as the seller sent you the return address through eBay.
A refund should be issued w/in 3 days of seller's receipt of the item. Make you sure you have online tracking. If she does not refund you w/in 3 days or the time agreed on by the two of you, open a claim with Paypal.
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