BUT.... are there going to be new standards to remain a Seller on Ebay period? They seem to be switiching stuff all around which would have to result in a new way of "grading" the Sellers. I wonder how that is gonna work. I have a buyer who bought a pair of new jeans ($40 + free shipping) two weeks ago. 6 days ago I wake up to 3 messages from her - One late at night and the other two early am the next day. This is the idea of what she said (not exact words):
8pm. I have to return the jeans because the fabric in the picture doesn't match the fabric in the jeans that I received. The ones in the picture don't have any gold color but the ones you sent have quite a lot of a gold color. Since the item wasn't as described in the auction, can I be reimbursed for my return shipping cost?
8am. I sent you an email last night and I haven't heard from you. I need to return these jeans.
9:30am. Did you get my messages? I need to know the address to return. It's very important you get back to me today.
9:45am I responded with my address to return for refund.
She shipped them back and I guess they were delivered Saturday. They go to my office so I'll get them tomorrow. Today I got two messages. The first saying she is waiting for her refund and the $5.65 it cost to ship back. The second saying she is still waiting and that the return shipping cost was actually $5.90.
Would you pay the return postage just to make her go away? She hasn't opened a case. I'm irritated by her and her emails so I'm considering just taking the neg if it comes to that. The jeans have no gold in BTW.
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